This launch comes as the broker embraces AI, and notably agentic AI as a core part of its current strategy. Synechron has deep expertise in Salesforce and enterprise AI, and has worked closely with the broker to design and deploy this solution.

Lockton Re leverages Salesforce’s Financial Services Cloud (FSC) as its core system of record and integrates it natively with the Agentforce 360 Platform. This ensures that agents are “grounded in” industry-specific data models and the full context of the business’s unique workflows and policies, to enable superior relationship management, explained the reinsurer.

After running a successful proof of concept with a small sample, Lockton Re is now rolling out the Agentforce 360 Platform to its global sales team.

Lockton Re has been building several AI applications across the business and within its proprietary analytics platform, Lockton Re SAGE. However, this is the first time autonomous AI agents have been deployed to reason, make decisions, and take action across trusted non-personal enterprise data within Lockton Re’s global Salesforce environment.

Robert Bisset, Chief Executive Officer, North America, Lockton Re, said, “Agentforce will support the streamlining of some of our sales activity, creating better-informed and more digitally connected broking teams. Many of our client teams are truly global, and so the ability to share and connect digitally is a key part of what makes Lockton Re stand out from the competition.

“Since the launch of Lockton Re as a global reinsurance platform in 2019, one of the core pillars of the business has been ‘born digital’. We continue to embrace AI and innovation as part of this ethos with a focus on digital infrastructure and using the technology to support our clients, partners and colleagues.”

Ben Turner, Assistant Vice President, Insurance, Salesforce, added, “Lockton Re is a perfect example of an Agentic Enterprise in action. By bringing humans, data, AI, and apps together on a single, unified platform, they are able to drive growth at an entirely new scale. This collaboration highlights the transformative impact of Agentforce in the insurance sector, driving more efficient operations and enhancing client service through trusted, enterprise-grade AI.”

Ben Granger-Holcombe, Director, Insurance, Synechron, said, “It is always exciting to work with a forward-thinking and innovative organisation like Lockton Re, who immediately saw the potential of the Agentforce 360 Platform and partnered with our global AI practice to create something truly transformative for their brokers.”

Nidhi Howell, Head of Business Technology, Lockton Re International, concluded, “Lockton Re believes AI is about augmenting, extending and supporting the expertise and capabilities of colleagues and tools, not replacing them. We have always been focused on our digital journey, and the rollout of Agentforce is part of our broader strategy to continuously integrate or build the right cutting-edge digital tools that unlock value, improve client service and reinforce our position as an industry innovator.”

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In his new position, Luna, who brings over 25 years of experience, will focus on the public sector and climate products across LAC.

Throughout his career, the executive has gained experience across alternative risk transfer, parametric re/insurance, and regulation across Latin America and the Caribbean.

Rodriguez will be joining Lockton Re’s Miami office having recently graduated from Suffolk University with a bachelor’s degree in business management and completing an internship in London with Lockton Re last year.

“Co-leaders of the region, Thomas Cunningham and Pat Anderson, are confident the additions to the team will further enhance the Lockton Re offering across the region and continues to demonstrate our commitment to building a resilient business to service our clients needs,” a Lockton Re spokesperson stated.

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Ismaeel brings eight years of industry experience, with a combination of commercial insight and actuarial expertise.

She joins Lockton Re from Guy Carpenter, where she most recently served as an Assistant Vice President.

Prior to that, Ismaeel spent two years at Allianz Partners, most recently as a Senior Actuarial Analyst, and also held actuarial roles at Watania Takaful and Lux Actuaries & Consultants.

Gerard Monayer, CEO of Lockton Re, MENA, commented, “Bayan is a brilliant addition to the team as we strengthen our Life and Health practice led by Arij Hilal. Her experience will be valuable in supporting Lockton Re as we continue to build on our existing treaty capabilities to deliver long term value to partners.”

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The platform’s key features enable clients to make faster, more informed decisions, providing greater transparency and efficiency.

With data transformed into real-time financial results for risk transfer decision-making, the platform allows clients to visualise, design, and modify different structures to help optimise risk portfolios.

It is built on a modern stack with a future-ready framework, and it has and will continue to catalyse growth across the entire marketplace.

In the last three years, driven by innovation, Lockton Re has yielded three US patents. A trend, the reinsurer is hoping to continue as it advances a significant slate of additional patents through the pending stage.

Adam Troyer, Global Head of Analytics, Lockton Re, commented, “Lockton Re’s SAGE was inspired by our clients, who desired better analytics to support more informed risk transfer decisions. The unique software optimises efficient decision-making, offering our clients flexibility, deep insights, and financial benefits.”

Claude Yoder, Chief Digital Officer, Lockton, added, “Analytics has been central to Lockton Re’s value since its inception in 2019, and Lockton Re’s SAGE has been on the cutting edge of what is possible ever since. Lockton Re’s SAGE platform stands out for supporting clients as data and analytics become increasingly vital within the re/insurance industry.

“Securing our latest US software patent is a testament to the pioneering spirit of our Global Analytics team and our autonomy as an independent organisation. The power of our independence allows us to prioritise the digital initiatives that deliver the most significant returns for our clients, and that legacy-bound organisations simply cannot match.”

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Bisset joined Lockton Re in 2021 as chairman of Global Retrocession & Property Specialty, Bermuda and Market Capital, and as a member of the Lockton Re Global Executive Committee. Since then, the firm says he has built out each of these areas, supporting the launch of new practices and capabilities.

In his new role, Bisset will continue to leverage his relationships across North America and the global marketplace to support the next phase of Lockton Re’s North American growth.

Durant, meanwhile, was part of the small founding group that launched Lockton Re in North America in 2019.

He joined as CEO, North America, and a member of the Global Executive Committee, overseeing rapid regional growth from a standing start to more than 200 colleagues across 11 offices over the past six years.

In his new role as global vice chairman, Durant will focus on capital solutions, global account growth, and the development of emerging global segments.

Both roles come into effect from February 1st this year.

Tim Gardner, Global CEO, Lockton Re, commented, “These leadership changes position us well for an exceptional 2026, and many more years to come, supporting Lockton Re’s strategic ambitions as we scale both our North American business, and International business, which remains under the leadership of Keith Harrison, International CEO.

“Bob and Nick have been pivotal to the set-up of our business, and the growth we have achieved as a global platform to date. I’m excited for them to have the opportunity to expand their roles working with a broader number of clients, markets and colleagues as we maintain our focus on developing both the capabilities we offer and the number of clients we support.

“We continue to exceed our aspirations and have grown to more than 500 colleagues in 23 locations around the globe. These appointments signal a new phase of growth and success for Lockton Re.”

Gardner concluded, “At the heart of Lockton Re is our collaborative culture and the motivation to deploy the right people, every day, for every client. Bob and Nick are exemplars of this drive, and I could not be more pleased to see them build on their success and contributions to date in these new roles.”

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Butcher was previously a Managing Director at Tysers, having begun her career there in 1991.

In the new role at Lockton Re, Butcher is joined by Senior Brokers David Soper, Richard Hodge, Henry Spratt, Paul Long, Laura Weir and Charlie Butcher, supported by a wider team of brokers and servicing professionals.

Henrietta Butcher commented, “This is an exciting opportunity for me, and for clients and prospects.

“I am delighted to be part of Lockton Re’s holistic global Portfolio solution capability that offers expertise to access alternative or complementary capacity from carriers on either side of the Atlantic and from wider International markets, regardless of where MGA clients are located. I’ve found Lockton Re’s culture, drive and enthusiasm really welcoming and energising.”

Keith Harrison, International CEO, Lockton Re, said, “Lockton Re International already has a significant delegated authority (Binders) account for Specialty and European/International based MGAs, as well as a wider Portfolios business across all lines, that includes Lloyd’s and London Market Consortia, North American Binders and hybrid/fronted reinsurance transactions for MGAs.

“Our new LNAPS Division will specifically expand our capabilities and focus on North American-based MGA clients to secure capacity from London and Internationally based carriers.

“This expansion will dovetail perfectly with Lockton Re’s Portfolio Solutions operation in the USA that works to secure capacity predominantly from North American-based carriers.”

Harrison concluded, “This investment supports the expansion of Lockton Re’s Internationally based Portfolio Solutions capabilities and will capitalise on our global footprint and relationships, portfolio analytics, and technology to deliver a high service, innovative and cohesive set of solutions for all our Portfolio clients.

“We are so pleased to welcome Henrietta and the others, who are not only recognised industry professionals but also a great fit for the Lockton Re ambition, energy and client-first culture.”

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The new European life practice strengthens the firm’s presence in France and Europe, and follows the launch of a Paris office earlier this year.

Borde joins from Onepoint where he was a Partner, and brings experience from roles at KPMG, Towers Watson, and MACIF.

Keith Harrison, International CEO, Lockton Re, commented: “We opened our Paris office in April this year under the leadership of the highly regarded and experienced trio of Michel Fontaine as CEO, Jean-Francois Delon as Chairman, and Fabien Ramaharobandro as Chief Technical Officer and have attracted a very strong and talented group of professionals from across the French broking market creating a team that now numbers 11 brokers and analytics professionals focused on Specialty and P&C lines.

“Mederic will be our 12th team member in Paris and will head our new life reinsurance business across Europe and also brings great expertise in the Capital Management space.”

Michel Fontaine, CEO, Lockton Re Paris, added: “We are excited to welcome Mederic to be part of the Lockton Re Paris team. Coupled with Lockton Re’s global Retro, Capital Markets, Capital Advisory and Specialty class capability this expansion will give us the ability to offer clients a full deck of world class reinsurance expertise and capital related solutions across France and continental Europe. The life insurance sector in France is significant and we are keen to work with clients and prospects to help them manage their strategy and capital in this area. Mederic brings considerable expertise and is well recognised in the European market. His drive and collaborative outlook make him a great fit for Lockton Re.”

Tim Gardner, Global CEO, Lockton Re, said: “France is another exciting and significant investment for Lockton Re. We have been thrilled with the caliber of the talent we have attracted in Paris and Mederic is another quality addition to the team. We are excited to have welcomed our colleagues in Paris and love the opportunities ahead for them, our clients and reinsurers in a marketplace that hasn’t had the level of reinsurance broker choice that exists in some other parts of the world.”

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DiLorenzo most recently spent over 12 years at broker Aon, serving as Senior Managing Director of its Reinsurance Solutions and, before that, as a Senior Analyst in Rating Agency Advisory.

This appointment aims to propel the firm in the US casualty market, given DiLorenzo’s prior experience leading global casualty teams and developing innovative solutions.

He joins Mike McCann, who recently joined Lockton Re as US Casualty Product Leader.

The duo will leverage the Lockton Re platform to deliver a fresh perspective and exceptional market expertise, establishing a powerhouse of enhanced value for clients.

Nick Durant, Chief Executive Officer, North America, Lockton Re, commented, “We are delighted to welcome Anthony to the team. His strategic foresight capabilities and relationship management skills will directly generate enhanced value for our clients. This appointment further validates our dedication to bringing clients the most creative, insightful, and effective, market-leading Casualty broking strategies.”

Jeff Fleming, Managing Partner and Head of P&C, Portfolio Solutions, and Facultative, Lockton Re, North America, said, “Anthony is a natural fit within Lockton Re, given his cultural and thought-leading presence. His client relationships and expertise in the Casualty market are unrivalled. His ability to customise cutting-edge analytics, draw insights from portfolios and create innovative solutions will translate into measurable benefits for our clients. This powerful combination solidifies our strengths, effectiveness and widespread capabilities across the Casualty market.”

DiLorenzo added, “The true differentiators at Lockton Re are the people and the platform and the way independence fuels growth within the global marketplace. This powerful position allows for the cultivation of the deep, objective relationships necessary to deliver exceptional client value.

“I was immediately drawn to a firm where the entrepreneurial spirit is entirely focused on translating market strength into superior outcomes and tailored solutions for our partners. Being part of this team means building strategic alliances that ensure our clients are always receiving advice and placement capabilities that are truly best-in-class.”

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As Casualty Facultative Broker Scaife will be working alongside Rachel Cohn, who oversees the practice, and Emma Hart, as this team continues to win business and expand its capabilities.

Lockton Re’s commitment to delivering appropriate client solutions has led to the International Casualty Fac team’s key integration within the International P&C division, under the leadership of Carla Moffett, the company stated.

This team also collaborates closely with the wider global Casualty Fac team, including colleagues such as Rob McNamara and Craig Wadman.

Scaife is joining Lockton Re from Gen Re, where she most recently served as Senior Casualty Facultative Underwriter.

Prior to that she served as P&C Underwriter for CFC Underwriting, and held a number of positions during a five-year tenure at Chubb.

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McCann has nearly two decades of reinsurance industry experience, most recently serving as the Senior Vice President, Underwriting at RenaissanceRe (RenRe).

In the role, he led global client relationships across Casualty and Professional liability segments to deliver data-driven views, identify risk appetite and develop solutions.

Before this, McCann built his casualty expertise by holding progressively senior leadership roles at Validus Re America, Everest Reinsurance Companies, and Aon Benfield.

Nick Durant, Chief Executive Officer, North America, Lockton Re, commented on the appointment, “We are thrilled to welcome Mike as a senior leader on our Casualty team. This appointment underscores our unwavering commitment to providing our clients with unparalleled expertise in this complex sector.

“Mike’s technical understanding will be pivotal in navigating the challenges and opportunities ahead. Crucially, he also embodies the collaborative and client-centric culture that is the foundation of our success. His leadership will ensure we continue to foster an environment where our clients and colleagues thrive.”

McCann added, “What immediately resonates with me about Lockton Re is the powerful combination of its entrepreneurial spirit and unique independence. This translates into an ability to support clients with effective decision-making, genuine objectivity, and tailored solutions unburdened by institutional obstacles. I’m thrilled to be part of a team where innovation is the driving force behind delivering superior value and partnership to those we serve.”

Jeff Fleming, Managing Partner & Head of P&C, Portfolio Solutions, and Facultative, Lockton Re, North America, concluded, “We are excited to have Mike join the team. His extensive leadership and experience in the Casualty market will be instrumental in reinforcing our commitment to deliver innovative analytics, creative solutions and a superior experience for our clients.”

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